How to Deliver

Hospitality Courses Online

Thanks to recent developments in technology, 2013 marks the year that Hospitality Training will become more affordable, efficient and well….. better then ever.

The iPad Changed Hospitality Courses Online Forever

According to Apple, during the last 12 months, the company has sold 32 million iPads and 72 million iPhones. These devices are everywhere and are rapidly being deployed in properties around the world. Now you can purchase tablet computers to deliver your training curriculum to your employees. It’s cheap, efficient and easy to implement.

Step One: Confirm Internet Connectivity in your Locations

Chances are you already have broadband connectivity in your locations but before you do anything, check with your IT department. There are several types of broadband Internet connections including DSL, T1 and fibre optic. All will work. Main thing to know here is that a dial up connection won’t work.

Step Two: Creating your Hospitality Course Online Curriculum

There is currently a huge technology shift in technology. In a nutshell, old eLearning material written in Flash wont play on mobile devices. Here is where HTML5, the latest version of the core technology of the Internet comes in. All this means to you is that your eLearning material needs to be in a format that will play eLearning content in HTML5 format.

Category 1, Off the Shelf Hospitality Courses.  Online Courses you can purchase

The most popular off the shelf courses in Hospitality Courses Online are:

■ Code of Conduct
■ Fraud Awareness and Detection
■ PCI-DSS Compliance
■ Preventing Discrimination and Harassment
■ Preventing Workplace Violence
■ Responsible Social Media Use
■ Safe Driving
■ Workplace Diversity

Category 2, Custom eLearning

These are the courses that need to be written specifically for your organization and include everything that is unique to your company. Some examples:

■ New Hire Training
■ Standard Policies and Procedures
■ Process Training
■ Management Training

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Step Three: Deliver and Measure your Hospitality Courses Online

This is where you need a Learning Management System (LMS) to deliver and measure your Hospitality Courses Online curriculum. There are many many many many options here. At Cogentys, we will hold your hand all the way through the implementation process and beyond.

Hospitality Course Library

We have the hospitality courses you need to get started now. From compliance courses to courses like knife safety, we have a robust offering ready for you to get started. We even have HACCP training for managers and operators.

You can download a list of available hospitality courses here.

■ Restaurant Sexual Harassment (spanish) 20 min.
■ Bus Staff 66 min.
■ Counter Service 26 min.
■ Curbside Takeout 9 min.
■ Delivery Service 15 min.
■ Employee Ethics and Values 9 min.
■ Fire Hazards 7 min.
■ Hospitality Host Staff 93 min.
■ Housekeeping 133 min.
■ Knife Safety 22 min.
■ Knife Sharpening 8 min.
■ Alcohol Server Training 3+ hours
■ Management Food Safety Training 170 min.
■ Problem Solving 8 min.
■ Restaurant Sexual Harassment 19 min.
■ Safe Food Handling 90 min.
■ Safe Lifting 9 min.
■ Security 13 min.
■ Slips, Trips, and Falls 9 min.
■ Wait Staff 112 min.
■ Preventing Discrimination & Harassment 60-120 min.
■ Food Handler card

Hazard Analysis And Critical Control Points (HACCP) – for Managers
Consists of the following 15 modules:
■ Introduction to HACCP
■ Prerequisites to HACCP
■ Biological Hazards and Controls
■ Chemical Hazards and Controls
■ Physical Hazards and Controls
■ Initial and Preliminary Tasks
■ Hazard Analysis
■ Critical Control Points
■ Critical Limits
■ Monitoring Critical Control Points
■ Corrective Actions
■ Verification Procedures
■ Recordkeeping
■ Organizing and Managing HACCP Programs
■ HACCP and the Regulatory Agencies

Hazard Analysis And Critical Control Points (HACCP) – for Operators
Consists of the following 13 modules:
■ Introduction to HACCP
■ Prerequisites to HACCP
■ Biological Hazards and Controls
■ Chemical Hazards and Controls
■ Physical Hazards and Controls
■ Initial and Preliminary Tasks
■ Hazard Analysis
■ Critical Control Points
■ Critical Limits
■ Monitoring Critical Control Points
■ Corrective Actions
■ Verification Procedures
■ Recordkeeping

You can download a list of available hospitality courses here.

The Cogentys Approach to Custom eLearning for Hospitality Training

Every eLearning course we create is compatible with desktop and mobile devices. We produce “RESULTS” based eLearning by connecting our customers’ training curriculum to their organizational objectives.

We Produce eLearning that Looks and Sounds GREAT! We create Custom eLearning that speaks to students in their own language. We develop eLearning that focuses on Key Areas. No fluff, no filler only the good stuff students need to know.

If our approach sounds good to you, click below to sign up for a Free Custom eLearning sample based on your course material.