Cogentys Retail Training Overview
How to Deliver
Retail Training
Thanks to recent developments in technology, 2013 marks the year that Retail Training will become more affordable, efficient and well….. better then ever.
The iPad Changed Retail Training Forever
According to Apple, during the last 12 months, the company has sold 32 million iPads and 72 million iPhones. These devices are everywhere and are rapidly being deployed in properties around the world. Now you can purchase tablet computers to deliver your training curriculum to your employees. It’s cheap, efficient and easy to implement.
Step One: Confirm Internet Connectivity in your Locations
Chances are you already have broadband connectivity in your locations but before you do anything, check with your IT department. There are several types of broadband Internet connections including DSL, T1 and fibre optic. All will work. Main thing to know here is that a dial up connection won’t work.
Step Two: Creating your Retail Training Curriculum
There is currently a huge technology shift in technology. In a nutshell, old eLearning material written in Flash wont play on mobile devices. Here is where HTML5, the latest version of the core technology of the Internet comes in. All this means to you is that your eLearning material needs to be in a format that will play eLearning content in HTML5 format.
Category 1, Off the Shelf Retail Training Courses you can purchase
The most popular off the shelf courses in Retail Training are…
■ Code of Conduct
■ Fraud Awareness and Detection
■ PCI-DSS Compliance
■ Preventing Discrimination and Harassment
■ Preventing Workplace Violence
■ Responsible Social Media Use
■ Safe Driving
■ Workplace Diversity
Category 2, Custom eLearning
These are the courses that need to be written specifically for your organization and include everything that is unique to your company. Some examples.
■ New Hire Training
■ Standard Policies and Procedures
■ Process Training
■ Management Training
OK, so how do your create these Retail Training eLearning courses? It’s not as hard as you might think. There are many software programs called ”Authoring Tools” available. These tools allow you to take your existing Retail Training curriculum which is usually in PowerPoint and transform it into eLearning courses.
We recommend a web based authoring tool called Claro by DominKnow. One big advantage of Claro is your team can collaborate in multiple locations to produce eLearning material that will play on multiple devices including the iPhone and iPad.
Step Three: Deliver and Measure your Retail Training On-line
This is where you need a Learning Management System (LMS) to deliver and measure your Hospitality Training curriculum. There are many many many many options here. At Cogentys, we will hold your hand all the way through the implementation process and beyond.
Retail Course Library
With all the needs you have from compliance to sales to shrink, your employees have a lot of training to do. Choose from our list of available courses below or we can help you develop the training you need to significantly improve business results, from basic courses, to engaging multimedia rich content. Even animation which appeals best to Generation X and Y, we can help. Visit our custom content section for a sample. eLearning Courses for Retail by Cogentys.
Retail Industry Compliance
Retail companies are subject to a growing number of data-privacy, OSHA and other legal requirements. These laws demand that companies provide trackable training to their employees to avoid and minimize liability. With high turnover rates and employees working at multiple locations, retail companies will greatly benefit from an easy-to-deploy training approach that all employees can access anytime and from anywhere.
Popular Courses in the Retail Industry
■ Code of Conduct
■ Fraud Awareness and Detection
■ PCI-DSS Compliance
■ Preventing Discrimination and Harassment
■ Preventing Workplace Violence
■ Responsible Social Media Use
■ Safe Driving
■ Workplace Diversity
■ Preventing Discrimination & Discrimination
■ Employee Ethics and Values 9 min.
■ Problem Solving 8 min.
■ Safe Lifting 9 min.
■ Security 13 min.
You can download a list of available retail courses here.
The Cogentys Approach to Custom eLearning for Retail Training
Every eLearning course we create is compatible with desktop and mobile devices. We produce ”RESULTS” based eLearning by connecting our customers’ training curriculum to their organizational objectives.
We Produce eLearning that Looks and Sounds GREAT! We create Custom eLearning that speaks to students in their own language. We develop eLearning that focuses on Key Areas. No fluff, no filler only the good stuff students need to know.
If our approach sounds good to you, click below to sign up for a Free Custom eLearning sample based on your course material.