Marijuana is legal in some states, but that doesn’t mean it belongs in your workplace. Does your company need Drug-Free Workplace training? Will your employees still be drug tested for marijuana use? Please leave a comment and let us know.
In restaurant training, our mistakes, as much as our successes, define us and can help steer us forward today. With this in mind, here are 10 lessons learned over the last 20 years of doing business that are now part of my thinking.
1. Think Marathon, Not Sprint
As your restaurant training career progresses, you encounter the same situations and people over and over.With this in mind, sometimes the best business decisions are made with a long-term goal in mind, even at the cost of sacrificing short-term gains. But, thinking of this as a long-term race, instead of your short-term goal this week, will help you make smarter decisions.
2. There Are Incredibly Smart People Who Will Help You If You Ask
One of my early mentors told me how he would reach out to people he admired and ask them a few questions. Always done in a respectful way and mindful of their time, he was successful in getting some great counsel and often a new friendship or relationship with this person. And damn if he wasn’t right – it totally works.
3. Leadership Doesn’t Need A Title
Don’t wait for the title to lead. In restaurant training, leadership is about helping the business succeed and helping those around you make that happen. Leadership is also about trust and those around you knowing you have their back. Too many young employees and managers feel like “When I get that title, I can really guide this place.” You should be thinking about how you can show leadership on your first day. If you know nothing else about what is going on, start to get to know people and what they are doing or working on, their background, and what makes them tick. Your influence starts with orientation. Good leaders don’t wait for titles.
4. How You Handle The Big Screw-Up
Over time, in restaurant training, you are going to make some colossal blunders. Epic screw-ups. Personally, I had a history of making all the right moves – uncannily so. Then 1-2 big missteps sent me rocketing backward. When failure eventually happens, how you handle it will define you. Do rise to the occasion and accept responsibility or do you fall in a pit, never to be heard from again? Do you blame everyone else, or do you face it head-on, smile, and say, “what’s next?” How you handle it sends a clear signal of your mettle to both friends and your business network. Leadership is as much about defeat as it is about success.
Click here for a free restaurant training toolkit
That’s all I got for today! John
A Great Resource for Restaurant Training Professionals – The Council of Hotel and Restaurant Trainers (CHART)
Last Summer, our eLearningTV show covered the CHART conference in Las Vegas. If you are a Restaurant Training Professional and are not currently a member, I would highly recommend you join.
With more than 400 members from more than 300 multi-unit restaurant and hotel companies, CHART represents a workforce of almost five million. CHART includes all facets of hospitality training, learning and performance professionals; from entry level to senior executive.
How Restaurant Training Professionals Benefit from CHART
Meet your peers and build long lasting mutually beneficial relationships
CHART is well…fun!!! Don’t believe me?  Watch this video we shot at the Las Vegas conference.
Benchmarking with your Restaurant Training peers’ companies to validate your vision of learning and development to build a world-class training organization.
Exchange ideas with people who understand the challenges specific to the hospitality industry
Develop your skills as a Restaurant Training  professional
Share best practices and help you be more effective
Library of knowledge available at www.CHART.org
The next CHART Conference is July 21 – 24 in Chicago Illinois.
I hope to meet you there.
Here is a link to the CHART Membership page http://chart.org/membership/
John
A Great Resource for  Hospitality Training Professionals – The Council of Hotel and Restaurant Trainers (CHART)
Last Summer, our eLearningTV show covered the CHART conference in Las Vegas. If you are a  Hospitality Training Professional and are not currently a member, I would highly recommend you join.
With more than 400 members from more than 300 multi-unit restaurant and hotel companies, CHART represents a workforce of almost five million. CHART includes all facets of hospitality training, learning and performance professionals; from entry level to senior executive.
How Hospitality Training Professionals Benefit from CHART
Meet your peers and build long lasting mutually beneficial relationships
CHART is well…fun!!! Don’t believe me?  Watch this video we shot at the Las Vegas conference.
Benchmarking with your  Hospitality Training peers’ companies to validate your vision of learning and development to build a world-class training organization.
Exchange ideas with people who understand the challenges specific to the hospitality industry
Develop your skills as a  Hospitality Training  professional
Share best practices and help you be more effective
Library of knowledge available at www.CHART.org
The next CHART Conference is July 21 – 24 in Chicago Illinois.
I hope to meet you there.
Here is a link to the CHART Membership page http://chart.org/membership/
John